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- 5 Most Frequently Asked Questions:
| Question | I connected to the viewer, but I only see a black screen. | ||||||
| Category | Remote Access | ||||||
| Posted By | Admin | ||||||
| Date Posted | 2016-07-04 | ||||||
| Submit | |||||||
| A_1. Make sure you are not using another Windows Account. If you're using a different account from the PCAny host program, Windows will block other users due to security reasons and display a black screen. A_2. If you're using Windows Remote Desktop Connection, Windows will automatically display a black screen after this connection due to the same reason as above. Log back in again on the host computer then try using PCAny. |
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