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Question   Black screen is not working.
Category   Functions
Posted By   Admin
Date Posted   2016-07-04
Submit
A_1.Check if your graphics driver is updated to its latest version. Black screen function uses advanced features of the graphics card through Microsoft's DirectX, so the program might not work properly if it's not updated. Try updating your graphics driver to the latest version (Works on DirectX 7.0 or later).

A_2. If you are using an older graphics card, black screen function might not work. If you're not sure, please give us an email with your graphics card information for further assistance.